Terms & Conditions

Welcome to Tahir Brothers. By accessing our website, placing an order, purchasing from our store, or using our services, you agree to the following Terms & Conditions.

These Terms & Conditions apply to Tahir Brothers and Perfume Valley by Tahir Brothers.

1. General Terms

By using our website or purchasing from us, you confirm that the information you provide is accurate and complete. We reserve the right to update these Terms & Conditions at any time when required.

2. Products and Availability

We offer cosmetics, skincare, haircare, body care, baby care, personal care products, fragrances, beauty accessories, and related products.

All products are subject to availability. We reserve the right to change, discontinue, or update products without prior notice.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, prices, and other information. Product packaging, appearance, or specifications may vary from the images displayed on the website.

4. Pricing

All prices are displayed in Pakistani Rupees unless otherwise stated. Prices may change without prior notice.

Any applicable delivery charges will be communicated during checkout or order confirmation.

5. Orders

Placing an order does not automatically guarantee acceptance. An order may be subject to product availability, payment confirmation, delivery area, and order verification.

We reserve the right to cancel or decline an order in case of incorrect pricing, unavailable stock, suspected fraudulent activity, incorrect customer information, or other reasonable circumstances.

6. Order Confirmation

Customers are responsible for providing the correct name, phone number, delivery address, and other order information.

Tahir Brothers will not be responsible for delays or failed deliveries caused by incomplete or incorrect customer information.

7. Shipping and Delivery

We aim to dispatch confirmed orders within 4 hours, subject to product availability and operating hours.

Actual delivery time may vary depending on the delivery location, courier service, traffic conditions, weather, and other circumstances beyond our control.

8. Exchange and Refund

Purchases are non-refundable.

Products are generally non-exchangeable. Eligible products may be exchanged within 3 days of purchase by visiting our branch, subject to inspection and approval.

Please refer to our Shipping, Exchange & Refund Policy for complete details.

9. Payments

Customers must use the payment methods made available by Tahir Brothers at the time of purchase.

Where online payments are available, transactions may be processed through third-party payment providers. We are not responsible for interruptions or technical issues caused by third-party payment services.

10. Perfume Valley by Tahir Brothers

Perfume Valley is a fragrance division of Tahir Brothers offering perfumes across different price ranges and brands.

Fragrance performance, longevity, projection, and scent experience may vary depending on skin type, weather, storage, usage, and personal preference.

11. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.

12. Intellectual Property

Website content, branding, logos, graphics, text, product presentation, and other materials belonging to Tahir Brothers may not be copied, reproduced, distributed, or used without permission.

13. Third-Party Brands

Brand names, trademarks, and product names displayed on our website belong to their respective owners. Their use on our website is for product identification and information purposes.

14. Limitation of Liability

Tahir Brothers will not be responsible for indirect losses, delivery delays caused by third parties, website interruptions, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude any rights or obligations that cannot legally be excluded under applicable law.

15. Privacy

Your use of our website and services is also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect and use personal information.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will become effective once published on our website.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Tahir Brothers
Phone / WhatsApp: 0314-4141376
Website: www.tahirbrothers.com
Address: 36, Shalimar Link Road, Mughalpura, Lahore, Pakistan.

Perfume Valley by Tahir Brothers
Phone / WhatsApp: +92 321 0877786
Address: Shop G-2, Shalamar Square Mall, Opposite Cakes & Bakes, Shalamar Link Road, Mughalpura, Lahore, Pakistan.